Everyone at BVP understands the importance of the human animal bond and the role that pets play in our lives. We all enjoy our own pets, and appreciate the highs and lows that come with pet ownership.

The people at BVP pride ourselves on our customer service and client care, hoping to exceed your expectations in all that we do. We aim to keep you happy and informed about all aspects of your pet’s veterinary care and health management; and we are here to support you through difficult times.

We provide regular communication through our newsletter, information sheets, pet care reminders and one to one communication.

We randomly survey clients to ensure that we continue to meet your needs, and appreciate your responses.

If you have a comment or concern about the care you have received we invite you to contact our Practice Manager at anytime.

House Call Service

House calls can be arranged on request. A surcharge applies for this service.

After-hours Emergency Service

We no longer provide an emergency after hours veterinary service. 

All After Hours Emergencies are handled by Geelong's new custom built and fully equipped dedicated after hours veterinary emergency centre.   The centre is staffed by experienced, caring veterinarians and nurses who will work closely with us, as your local vet.

Geelong Animal Emergency Centre is located at 102 Fyans Street Geelong.

Telephone - 5222 2139.

Opening hours are:  

Monday to Friday - 6pm-9am, and

Saturday and Sunday  - 24 hours.

During business hours please contact us first.