Everyone at BVP understands the importance of the human animal bond and the role that pets play in our lives. We all enjoy our own pets, and appreciate the highs and lows that come with pet ownership.

The people at BVP pride ourselves on our customer service and client care, hoping to exceed your expectations in all that we do. We aim to keep you happy and informed about all aspects of your pet’s veterinary care and health management; and we are here to support you through difficult times.

We provide regular communication through our newsletter, information sheets, pet care reminders and one to one communication.

We randomly survey clients to ensure that we continue to meet your needs, and appreciate your responses.

If you have a comment or concern about the care you have received we invite you to contact our Practice Manager at anytime.

House Call Service

House calls can be arranged on request. A surcharge applies for this service.

After-hours Emergency Service

We provide an emergency after hours veterinary service until 10pm, 7 days a week, to Geelong and the Bellarine. If you have an emergency outside of Clinic hours, please call 03 5248 2009. You will be given a mobile number to call to contact the Duty Vet.  

For emergencies after 10pm and until 8am the next morning please contact WAEC, at the University at Werribee, on 9731 2232.

Our after-hours service is for EMERGENCIES ONLY and there is an additional charge.

For more information on payment options visit Our Services.